GENERAL
01. What safety measures are currently in effect at your cinemas?
02. Ticketing
WEBSITE/APP BOOKING
01. Why is there a different ticket pricing for movies categorized as “Blockbuster”?
02. What is a “Blockbuster” film?
PLATINUM MOVIE SUITES
01. Why am I paying a premium price for Platinum Movie Suites?
02. Does Platinum Movie Suites include food and beverage or in-theatre dining?
3D MOVIES
01. Why is a 3D movie ticket more expensive than regular movie ticket?
02. What happens if there is a defect found on the glasses before or during the movie? (Eg: I don't feel the 3D effect)
ELITE CLUB & ULTIMA SEATS
01. What are Elite Club seats?
02. What are Ultima seats?
CORPORATE EVENTS AND HALL RENTALS
01. Can I hold a corporate event or book a hall at Cathay Cineplexes?
02. Can I book a hall at Cathay Cineplexes for religious purposes?
ASSISTIVE LISTENING DEVICE
01. Who can use the Assistive Listening Device?
02. Which outlets offer the Assistive Listening Device?